1. Data Controller
The data controller is SKOLDERN Sp. z o.o., with its registered office in Kielce, Poland (hereinafter "SKOLDERN", "we", "us"). For all data protection inquiries, contact us at: skoldern@skoldern.pl.
2. Legal Basis
We process personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation — GDPR) and the Polish Act of 10 May 2018 on the Protection of Personal Data (Ustawa o ochronie danych osobowych).
3. Data We Collect
We may collect the following categories of personal data:
- Contact information: Full name, job title, company name, email address, phone number, and physical address provided through our forms.
- Technical data: IP address, browser type, operating system, and device information collected automatically when you visit our website.
- Usage data: Pages viewed, time spent on the site, and navigation patterns collected via analytics.
- Industrial data: Machine sensor data, operational parameters, and factory information provided by clients through the SKOLDERN platform.
4. Purpose of Processing
We process your personal data for the following purposes:
- To respond to your inquiries and provide quotations (legal basis: legitimate interest, Art. 6(1)(f) GDPR).
- To perform our contractual obligations, including providing predictive maintenance services (legal basis: contract performance, Art. 6(1)(b) GDPR).
- To improve our website and services (legal basis: legitimate interest, Art. 6(1)(f) GDPR).
- To comply with legal obligations under Polish and EU law (legal basis: legal obligation, Art. 6(1)(c) GDPR).
5. Data Sharing
We do not sell your personal data. We may share data with:
- Cloud infrastructure providers (for hosting and processing) located within the EU/EEA.
- Professional advisors (legal, accounting) bound by confidentiality obligations.
- Public authorities when required by applicable law.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described above, or as required by applicable law. Contact form submissions are retained for a maximum of 24 months. Industrial sensor data is retained for the duration of the service agreement plus 12 months.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- TLS 1.3 encryption for all data in transit.
- AES-256 encryption for data at rest.
- Account-isolated storage architecture.
- Regular security audits and access controls.
8. Your Rights
Under GDPR, you have the following rights:
- Right of access (Art. 15 GDPR) — You can request a copy of your personal data.
- Right to rectification (Art. 16 GDPR) — You can request correction of inaccurate data.
- Right to erasure (Art. 17 GDPR) — You can request deletion of your data ("right to be forgotten").
- Right to restrict processing (Art. 18 GDPR) — You can request limitation of data processing.
- Right to data portability (Art. 20 GDPR) — You can receive your data in a structured, machine-readable format.
- Right to object (Art. 21 GDPR) — You can object to processing based on legitimate interest.
To exercise any of these rights, contact us at skoldern@skoldern.pl.
9. Cookies
Our website uses essential cookies for functionality (e.g., language preference). We do not use third-party advertising cookies. Analytics cookies, if used, are anonymized and do not track individual users across websites.
10. Supervisory Authority
You have the right to lodge a complaint with the Polish supervisory authority:
Prezes Urzędu Ochrony Danych Osobowych (PUODO)
ul. Stawki 2, 00-193 Warszawa, Poland
Website: uodo.gov.pl
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.